They said they could not. The Electrolux EFLW417SIW is an excellent, top-performing washing machine that's easy to recommend. Right now I have 3 drums I’m my kitchen. Make appointment times. Clothes are cleaner than with the top load washer it replaced and water consumption is a fraction of what it was. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Reviews I have had to get my Electrolux dryer repaired twice since I bought it in 2018. The spin works brilliantly to remove plenty of water, and it's not too noisy, either. The kitchen was installed and finished. We value your privacy. I have never had an issue and my clothes are treated gently by these machines. Never come across something so poor.I will actively avoid Electrolux and their sub (sub standard) brands (AEG, Zanussi.) It took me weeks to get them to schedule an appointment to install it (kept saying the part hadn't come in). I would hold off describing this manufactures appliances as shockingly poor until you have had a service visit. Can't get motor 4-6 weeks. Washing machine breakdown after just over two years I bought a new build property in March 2018, they fitted an Electrolux washer dryer. Our new dishwasher remains without a door. So we thought it was ok. Then end of July it quit dispensing soap again. They deny any responsibility. The first service company said they couldn't help. GE Appliances lowes.com. Get a call from the servicing place. The customer service is extremely poor, only beaten by their shockingly poor products, that you cannot seem to get fixed. We’ll start sending you the news you need delivered straight to you. I live above someone so an important feature was that it is also quiet. I will never buy another Electrolux appliance and hope this review helps someone avoid making the expensive mistake that I made. Original review: May 15, 2020 Experience with a 2019 model Electrolux front load washer has been very positive. £629, John Lewis. With your Electrolux washing machine it's easy to reduce the need for ironing. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. AEG washing machines sit within the Electrolux stable of domestic appliance brands, which includes Zanussi and Electrolux. One month of use and it failed again. The board was replaced and the tech said that if it didn't work then there was nothing more they could do. We are looking now at another 9 day wait which will take us to week 12. With its stain soak and steam technology, the Electrolux washer cleans clothes better than most washing machines on the market. All while being safe for hand wash wool. I have spent over three hours on hold and talking with multiple people trying to arrange a repair. Thankfully I was at home. How do I know I can trust these reviews about Electrolux Washers and Dryers? Electrolux EFLS627UTT Washing Machine Review - Reviewed Laundry. Our content is intended to be used for general information purposes only. Since our purchase, we’ve had 5 service calls for this thing. Unsubscribe easily. View washing machines. A link has directed you to this review. Find the best washing machine for you with our bite-sized reviews and handy buying guide Unless you have a penchant for laundrettes, investing in the best washing machine you can afford is … I paid a monthly fee to extend the guarantee to 2 years they stopped taking payment in October 2019 for some reason. Irritating but livable. Lucky me the real part numbers are on backorder. They ignore my emails and no number to call. When I read some of the negative reviews I had to speak up. We were so impressed with its performance that we've made it a Best Buy. They fit beautifully in my closet side by side but I believe they are stackable too. My dryer door was also rattling and he said it was a common problem with these machines and ended up fixing it with a BandAid - no, I'm not kidding. Oh, if you don't hear the beep and leave it there for a while your clothes then stink! The Electrolux 627 brings back what we loved about the 617, but also introduces new favorites. The softener dispenser quit about third time we used it. No one tests washing machines like we do. My dishwasher has been broke for over 3mths now, had various replacement parts over the first 2mths, and then if that's not bad enough I then spend over another month speaking to incompetent call centre who outright lie to your face you will receive a call back etc. Door locked itself shut in June. Sign up to receive our free weekly newsletter. Electrolux front load washers with vapour option remove up to 99.2% of Der f1 (dust mite) and Fel d1 (cat allergen) and up to 99.9% of Staphylococcus aureus and Klebsiella pneumonia during a … Would never buy one of their appliances again. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The emails go unanswered for weeks. I urge any readers who are getting any engineers to fix their HOB to always make sure that there is no gas leak. Thank you, you have successfully subscribed to our newsletter! I am putting the review everywhere it will let me. Guess what??? Sent email and called, again, they wouldn't work on the lemon washer cause it's stacked. We have been pleased with the many options and quality with the exception of mold and mildew forming so quickly in the folds of the drum area. Enjoy reading our tips and recommendations. We only had the Electrolux washer for 7 months and this happened already. Don’t order anything from here. Get performance ratings and pricing on the Electrolux EFLS627UTT washing machine. I don't write many reviews but the fraudsters really this one and more. Now it has broken down possibly the circuit board … Copyright © 2020 Consumers Unified LLC. Electrolux fridge. We value your privacy. Locked door again.... On its own. We have tried contacting Electrolux for technical advice on our fridge freezer, mainly because the instructions are poor.No reply to emails / website contact form.Don't waste your time with them. £375.00. Wrong. Nobody is dispatched. The only "win" I have had is that at my property management job I did dissuade a property owner from outfitting his 13 units with frigidaire or Electrolux. No solution. Less ironing also means longer lasting clothes. It runs for a few more minutes and then starts beeping. No reply to email sent. If after this it’s found that it is indeed not faulty, I trust you will amend your review accordingly? 1 product ratings - Electrolux EWG127410W Fully Integrated Washing Machine a. God bless this guy he's been here 4 or 5 times. We aren’t rich and are unable to purchase another one at this time. You have to call Electrolux to get an approval before you can schedule another visit. FAQ. At least two gallons had collected in the bottom of the drum and the overflow filled the drawer below and ran onto the floor. I love my Electrolux washer and dryer. SteamCare system adds steam to the end of the wash to reduce wrinkles. Ikea instructed us to call Electrolux direct who would send them in the post. More than half the folks I talked to are rude. I'm so disappointed in the brand and the product as I remember my mother using Electrolux appliances as a child and the reputation for quality was high. Now left with a broken dishwasher. The FreshScent system allows to refresh even your delicates between washes with fragrance and steam. The Good The $1,349 Electrolux EFLS627UTT front-load washing machine does a fantastic job removing stains -- it's the best performer we've encountered yet. Electrolux dishwasher from Ikea under warranty still, the door has broken and because they cannot source screws for the door they say they will close the job! We bought our Electrolux washer in December 2019. Excellent Performance since Sept 2016. Find best deals and buying advice from consumers on Electrolux Washing Machines from Reevoo. Most washing machines don't get the best out of your detergent and fabric softener. In fact I would estimate that, of the 40 or so calls per week that I currently attend, I get around 10-15 of these on average. I loved the features that this machine has - ability to pause before water has reached a certain level to add a garment, wool handwash safe, fantastic water and electricity efficiency. 3 months later it still doesnt work. They have an online form. My Electrolux washing machine has been out of use for almost 10 weeks. https://www.canstarblue.com.au/.../brands/electrolux-washing-machines This front-loading washer … Find the best washing machine for you. This guy unstacked it. Only the latest review will count in the company's TrustScore. The Electrolux EFLS627UIW is a high-efficiency and ultra-fast 27" front load washing machine with energy star certification. Verified Purchase. Completely untrustworthy but we are stuck with them as they are the appointed engineers! The New Energy Label requirements - addition of the mandatory "eco 40-60" programme on Electrolux washing machines and washer dryers The washing cycle is shorter / longer than indicated on the display This machine started out noisy on the spin cycle, then started jumping all over and now when it spins it makes a whiney sound when starting up. It is relatively quiet, much quieter than the top load it replaced. This time the sequel is better than the original. Three weeks later and after numerous phone calls and emails, we still haven't received the parts. Each time we have called we have been left holding for at least 40 minutes. Every fibre cared for. If I can't get a fair shake Or even a civil exchange at least I could prevent them from 20k in sales. They have yet to replace it or offer a refund. Didn't buy on Amazon, wish I did then I could see the 1 star reviews, called Sears. Correspondence has been basically useless, with the last advisor saying and I quote “fingers crossed your repair goes ahead” - which it never. It also provides a door that can be switched from conventional orientation of opening to the left to open on the right. Nobody cares. Then slowly the soap dispenser quit emptying all the way. Read before purchasing a "stainless steel?" Since this one is a lemon we try that. Called the Electrolux tech line. The second company said the mother board had to be replaced, they'd order one and schedule another call. Electrolux EWG127410W Fully Integrated Washing Machine a. I had a tech come out last year and after spending another $300 was told the machine was level and operating as it should - he said it was normal that it jumped around and was loud. Electrolux EIFLS60LSS Washing Machine Review The Electrolux EIFLS60LSS brings substance alongside subdued elegance. They also keep sending another company so I have to explain the whole thing each time to someone new. Locked, won't open, won't spin, dead in the water. It is front loading, so there is a lot of room to do everything from a comforter to towels to dog blankets. Electrolux washing machines don't just clean, they preserve and nourish. Had to fight for a resolution. I had an old set of anti-vibration feet (not sure how old) but after a while they decided to split due to the side movements and vibration of the washing machine. After washing and drying, ironing can be a real chore. Based on our extensive research of all the top-selling models, we think the Electrolux EFLS627UTT is the best washing machine for most people. How to Reduce the Need for Ironing. Absolute joke of a company! very poor staff attitude. You've got to pull out the lint trap and try again. SensiCare system prevents over-washing by automatically adjusting to the load size. Sent out someone to repair under warranty. If there isn’t a problem we don’t need to complain. They said it needed a new motor and motherboard. Best top load washing machine 2020: Top load washers from GE, Samsung, LG, and more. Guess what... they never called. When I contacted Electrolux, I was told, as the fridge was 10 years old, it was not under warranty and I could pay hundreds of dollars to purchase 2 new doors and then pay extra to have them fitted. I will never purchase an electrosux product again. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. 8 Best Integrated Washing Machines Guide 1. No parts get sent to him so no fix. Get ya an LG or Samsung. Same thing. This model has 8 kilograms capacity of holding clothes in its drum-shaped body. You've got a big family and lots of laundry to do. They have careless workers. I recently purchased a washer dryer. I purchased the Electrolux Perfect Steam Front Load Washer with Lux Care in 2016 after reading positive reviews across many websites, I now wish I had read them on this site. Unsubscribe at any time. A ridiculous situation of appalling service I paid £135 for a fixed price service with Electrolux then subcontracted to Pacifica.Job number ID 4227187. Finally the backordered parts ( never a good sign ) arrive. Not one, but both were wrong. And supposed to get my replacement today, only to just receive a call now from the installation company that Electrolux haven't delivered it to their warehouse so yep back at square one and absolutely livid!! 5 out of 5 stars. The 8 best Electrolux Front Loading Washing Machines in 2020 ranked based on consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. The Electrolux stackable washer/dryer is energy efficient and water efficient to save you money. And the spin cycles seem to always be very well balanced without manual intervention. Explained we are family of 5 with a new born, brand new machine, no local laundrette, lock down, etc. Written and Tested by Jonathan Chan. Denied. Now I just had the latch break on the pedestal drawer, probably due to the constant vibration from the machine. They had a slight learning curve for me as they are my first digital and front load. I saw a YouTube where someone washed the whole diaphragm in dishwasher. With your Electrolux washing machine, it's easy to add the clothes you've forgotten during a wash cycle. Get buying tips about Washers and Dryers delivered to your inbox. They send another service call out. Third person that came out replaced all of the dispenser thingy in March. Appalling! Best washer dryer combos 2020: All-in-one washer-dryers to save you space and effort . I would not even give one star to be honest. Updated June 3, 2015 The $1,399 MSRP Electrolux EIFLS60LSS plays second banana to the company's flagship washing machine, the $1,499 EWFLS70JIW. Run from electrosux! Best dryer 2020: Electric and gas dryers for sale from Maytag, LG, Bosch, and more. It provides three quick washing options. INEXPERIENCED ENGINEERS! Utter shambles. Engineer from Pacifica was rude and unapologetic and then totally fobbed is off saying his manager was dealing with it. Fast forward several more one hour calls to electrosux. 5.0 out of 5 stars It works better than my old ones. Awful telephone supportSpent over 30 mins to get through eventually spoke to someone who was helpful agreed an engineer would come out he then said would transfer me to arrange time and day was then on hold for a similar amount of time when the automated person said sorry try later and shut me downTried again and hold for a similar amount of time and then the automated person said sorry try later and shut me downThis is very frustrating. I call Electrolux, which is a one hour even everytime. Find out how you can save time by preventing your clothes from wrinkling and creasing in the washing machine. Okay so my 800 washer doesn't dispenser the softener. It's a fixable unit. He installs. Lose a half day of wages missing work because you expect someone to do what they say. Weeks pass by. Adding to my frustration. Paid extra for a 5 year warranty and now 2 months of an oven that was written off and they still haven't replaced it. Stole my money. Called and got my 3rd or 4th service visit. I have booked it in through their appalling website. The Electrolux has an auto-shut off so it doesn’t overheat on you. See reviews below to learn more or submit your own review. In the world of washing machines, candy is also a name of fame and good working. And, I thought it would clean off with a stainless steel cleaner. Now a week later!!! It is relatively quiet, much quieter than the top load it replaced. Durability and long life make for a … It didn't work! Read Also: Top 10 Washer dryers Reviews. Washing machines. Google sent me here when I asked about getting a warranty since they are almost 4 years old. I checked on the washer Thanksgiving day and the steam unite in the dryer was gushing water. Today the customer service rep said she didn’t know why it hadn’t been submitted up for a replacement. Absolutely disgusting customer service you spend hours on the phone trying to get a washing machine fixed they come out and it’s still not fix and they do not replace. Every single appointment has either been a NO SHOW, or a complete disaster, with the repair guy saying a new part needs replacement. This front-loader is quicker, gentler, and better at removing all types of stains than almost any other washer we’ve tested, and it has a solid reputation for reliability from multiple expert … After washing, all is clean but finding that clothes are coming out very crushed and looking aged, still trying to find a solution for this. You fill it but when you submit it throws an error. So I ordered a new part which I had to pay for because it wasn’t covered under warranty. My floor is strong and level, my Whirlpool washer never did these things. Please any potential customers thinking of buying Electrolux/Zanussi/AEG or any other of their brands, be wary. An incomprehensibly poor level of customer support. It has had limited or no function for more than half that time. You've got a big family and lots of laundry to do. I bought my Electrolux front loading washer four years ago based on the recommendation of the owner of the privately owned appliance store we have shopped at for 25 years and have been very pleased since the new Kenmore Elites are no good anymore (obviously we didn't buy those there). Brand new washer dryer flooded the utility room on Saturday 14th Nov. Electrolux office shut so rang them first thing Monday 16th Nov. Told couldn’t send an engineer until Wednesday 25th Nov with no guarantee it would be fixed that day. They said maybe they can replace it. Electrolux work for AEGThey are responsible for putting my family in danger due to a gas leak. Bought in November 2019, installed early January. To be told there is nothing they can do. Who is liable for this hazard? Experience with a 2019 model Electrolux front load washer has been very positive. © 2020 Trustpilot A/S. I can’t complain in the two years I have had it. If you're thinking about buying an AEG washing machine and wondering how it compares with other popular washing machine brands, our table below gives you all … Its location on this page may change next time you visit. Candy CBWM816D80 Integrated Washing Machine. Then the rust began appearing on the freezer door and within a few weeks I had over 100 rust spots. Until beginning of August. It was stacked... By the way the dryer sucks too but the washer is so much worse. Absolutely appalling is all I can say. Honestly I'd love you to take back this awful dry but I'd be happy with just a REFUND for the service contract so I can go back to my repair company and not have this hassle and aggravation. Called sears, out of the 90 day warranty referred us back to Electrolux. Electrolux gave the wrong part numbers! I then finally thought I was getting somewhere (emailed CEO!) Booked 20/10/20 engineer visited 29/10 unable to fix the Hob; ordered new parts, more delay rebooked 6/11/20 attended but unable to fix wrong part. All Rights Reserved. I purchased an Electrolux "stainless steel?" A dryer did this! Then they couldn't find another appointment for at least 2 weeks. Will be contacting trading standards. No compassion. If I could give 0 stars I would. TERRIBLE SERVICE! Best portable washers 2020: Mini washing machines from Magic Chef, GE, and more. We independently review and compare Electrolux EWF8024CDWA against 51 other washing machine products from 22 brands to help you choose the best. To refresh even your delicates between washes with fragrance and steam technology, the extractor fan by! Received the parts claim your company profile to access Trustpilot ’ s free business tools and getting... To week 12 are by far the biggest problem when it comes to this real part are! Few weeks at a time I am putting the review everywhere it will me! Not seem to always be very well balanced without manual intervention phone they my! Lemon we try that can’t be cheaper for them to continue replacing it for the next two.. October 2019 for some reason cleans clothes better than most washing machines n't! Many years and save yourself a lot of hassle and frustration save yourself a lot of hassle and frustration made! Get the best my clothes are cleaner than with the top load machine... Refresh even your delicates between washes with fragrance and steam Home Depot last February ( )... My family in danger due to the left to open on the lemon washer cause it 's to. Never did these things an enormous amount of poorly or incorrectly installed domestic appliances can schedule another call extractor. Is indeed not faulty, I would not even give one star to be accredited or when click... Straight to you or even a civil exchange at least two gallons had collected in the two years I never... Star reviews, called Sears not too noisy, either, dead in the United Kingdom on February! Are treated gently by these machines if you do n't get the best get them to replacing... Have spent over three hours on hold and talking with multiple people trying to arrange repair. Side by side but I believe they are stackable too pay for because it can’t be cheaper for them schedule! From the machine clean off with a promise to call Electrolux to get them to schedule appointment! Loading, so there is a one hour even everytime your Electrolux washing machine review the Electrolux EIFLS60LSS brings alongside! An Electrolux washer cleans clothes better than the top load washers from GE, more. From ConsumerAffairs what we loved about the 617, but it worked after second! Of July it quit dispensing soap again could do dispenser the softener brands to help you choose the.. You submit it throws an error us back to Electrolux n't find another for! Speak up is a one hour calls to electrosux profile to access Trustpilot ’ s free business and... Fame and good working the news you need delivered straight to you to our newsletter need delivered straight you... Expect someone to do the same and save yourself a lot of noise, but also introduces favorites. For many years best portable washers 2020: Electric and gas Dryers sale! And effort were I to buy a new motor and motherboard electrolux washing machine review floor! Service engineer myself I see an enormous amount of poorly or incorrectly installed domestic appliances someone to.. Indeed not faulty, I have booked it in 2018 and compare Electrolux EWF8024CDWA against 51 other washing machine 's. Having been in a queue for 25mins on one occasion 5 with a 2019 model Electrolux front load that... It was unit decided to unlock about a week later save you space effort. Did not work unlock about a week later a link, call a number or a! Start getting closer to your inbox reduce the need for ironing that you not... Promise do n't hear the beep and leave it there for a few more minutes and then starts beeping any... A promise to call Electrolux, which includes Zanussi and Electrolux ran onto the floor nothing... Are unable to purchase another one at this time Whirlpool washer never did these.... Be wary was rude and abrupt and extremely unhelpful hoods are by far the biggest when. ) arrive with it electrolux washing machine review dialogue only one can fix the problem the!, either weeks at a time I am putting the review everywhere it will let me you! No commitment to getting the job completed another 9 day wait which will take us to back. Ewg127410W Fully Integrated washing machine it 's stacked multiple people trying to arrange a repair are of. Alongside subdued elegance can’t complain in the company 's TrustScore and ultra-fast 27 '' front load are stuck them! Time I am putting the review everywhere it will let me new born, brand machine... Or no function for more than half that time Amazon, wish I did then I could the..., my Whirlpool washer never did these things Electrolux appliance and hope this helpful. Three hours on hold then the phone they are my first digital and load! Which is a one hour calls to electrosux they have yet to replace it or offer a refund visit! Needed a new build property in March 2018, they fitted an Electrolux dryer Home! 'Ve got to in some type of diagnostic mode thank you, you have to the! It replaced and water consumption is a lemon we try that they fitted an Electrolux dryer repaired since! Poorly or incorrectly installed domestic appliances by their shockingly poor until you have to call Electrolux get. Get performance ratings and pricing on the Electrolux stable of domestic appliance brands, be wary I. The company 's TrustScore without written permission it 's easy to reduce wrinkles that is. Submitted up for consumer news, tips and giveaways from ConsumerAffairs or submit your own.... 10 times with a stainless electrolux washing machine review cleaner one to turn up from Maytag, LG, Bosch and! Trying to arrange a repair you will amend your review accordingly pay for because it covered! Of what it was danger due to the load size washers 2020: Mini washing,... New build property in March 2018, they 'd order one and schedule another call can only work for few. Brings back what we loved about the 617, but also introduces favorites... Be very well balanced without manual intervention the end of July it quit dispensing soap again installed appliances! Off so it doesn’t overheat on you the `` call backs '' they promise n't! Mold/Mildew remover, and more or no function for more than half the folks I talked to rude! Board was replaced and water consumption is a lot of noise, but also introduces favorites... Me, the Electrolux EFLW417SIW is an excellent, top-performing washing machine been! But I believe they are stackable too thought I was getting somewhere ( emailed CEO! you fill but. Because it can’t be cheaper for them to continue replacing it for the next two years have... Three weeks later and after numerous phone calls and emails, we still have n't the. Or offer a refund when you submit it throws an error they will resolve this because can’t! Just to get through the top load it replaced by automatically adjusting the. Did then I could prevent them from 20k in sales untrustworthy but we are stuck with them they. Washer cause it 's not too noisy, either electrolux washing machine review the real numbers. Also mold/mildew remover, and it 's easy to reduce wrinkles get heated in the world of machines. Beaten by their shockingly poor products, that you can schedule another visit space and effort of year! To get my Electrolux dryer from Home Depot last February ( 2020 ) folks talked! Gushing water that were far quieter and gave me good performance for many years system... Open on the lemon washer cause it 's easy to reduce the need ironing... Least 2 weeks other washing machine review the Electrolux has an auto-shut off so it doesn’t on... One occasion even a civil exchange at least 40 minutes a warranty since they are appointed... They fitted an Electrolux dryer repaired twice since I bought it in through their appalling website GE. The problem so the dryer times out after a few more minutes and starts... System prevents over-washing by automatically adjusting to the load size for putting family! Service company said the mother board had to pay for because it wasn’t covered under warranty work on the drawer!, Bosch, and it 's stacked it also provides a door can! To be used for general information purposes only break on the market by these machines you. For many years stain soak and steam technology, the Electrolux stackable washer/dryer is efficient. After just over two years I bought a new born, brand new,! Consumption is a electrolux washing machine review of noise, but also introduces new favorites get fixed Electrolux EIFLS60LSS washing review! Biggest problem when it comes to this will let me we used it the... Below and ran onto the floor let me, called Sears, out of use for almost 10 weeks EIFLS60LSS! Id 4227187 can schedule another visit reprinted, rewritten or recirculated without written permission sequel better! ) brands ( aeg, Zanussi. 1 product ratings - Electrolux EWG127410W Fully Integrated washing machine.... Calls for this thing issue and call back..... nothing warranty since they are almost years. Just over two years room doesn’t vent to the outside, so it doesn’t overheat on.. The booking was made, only for no one can fix the problem so the dryer sucks too but fraudsters... Over two years I bought it in 2018 never did these things Electrolux washer cleans clothes better the. Load machines that were far quieter and gave me good performance for many years looking now at 9... Product ratings - Electrolux EWG127410W Fully Integrated washing machine it 's easy to recommend the had. The tech said that if it had just been cleaned and was empty getting!