Federal workers have a right to a safe and secure workplace, and all American citizens who depend on the work of the Federal government for their health, safety, and security have a right to a reliable and productive Federal workforce. They have several resources available, including How Illicit Drug Use Affects Business and the Economy. Health Insurance Portability and Accountability Act (HIPPA), State laws, especially covering child and elder abuse reporting, Professional association standards and codes of ethics. We encourage you to contact your agency's EAP administrator for more information. Whether it's helping you to navigate life's transitions, find more satisfaction in your work, or maximize your physical and emotional wellbeing, the EAP is here to assist. Glassdoor is your resource for information about the Employee Assistance Program benefits at FedEx Office. Several Federal agencies are involved in the Drug-Free Workplace effort. An EAP is a voluntary, confidential program that helps employees (including management) work through various life challenges that may adversely affect job performance, health, and personal well-being to optimize an organization's success. What services does the Employee Assistance Program (EAP) provide and how do I reach my EAP? HHS' Substance Abuse and Mental Health Services Administration (SAMHSA) provides assistance to agencies on facilitating and extending programs for the prevention of drug abuse and for the treatment and rehabilitation of drug abusers. These organizations began to offer EAP services via contracts to employers. An EAP is commonly the most overlooked, yet valuable, benefits offered by organizations large and small. Support employees who seek treatment or who require hospitalization and disability leave, including planning for return to work and flexible work schedules. From anything as simple as finding the Encouraging employee utilization of the EAP by making these services convenient and available to employees. How can I be sure that my coworkers or supervisor won't find out? Alert box notification is currently enabled, please. An EAP provides free short-term counselling for personal or work-related problems as well as crisis counselling. Below are sample messages to help in a communications campaign to maximize mental wellness and reduce the stigma associated with mental health support. The Employee Assistance Program is a structured approach for helping employees and their families identify and resolve personal problems and concerns that may affect job performance. TTY (for people with hearing impairments): 1-800-567-5803, Morneau-Shepell Employee and Family Assistance Program All employees are encouraged to take advantage of EAP services. I want to use the Federal Employee Assistance Program. Toll-free: 1-800-268-7708 If you don’t get through on your first attempt, please try again as toll-free lines across telecom carriers may be experiencing network … EAPs also often work with management and supervisors providing advanced planning for situations, such as organizational changes, legal considerations, emergency planning, and response to unique traumatic events. In the . The Employee Assistance Program (EAP) is available to you and your family members 24 hours a day, 7 days a week whether you are in distress, or need some mental health support during the COVID-19 pandemic. OPM recommends agencies place a special emphasis on the EAP and the valuable role it plays by helping employees addressing issues that affect them at work, home, and in their communities. family, financial, marital, etc. Reducing employee turnover and related replacement costs. They originally began as occupational alcohol programs to address the negative impact that the misuse of alcohol has on productivity and organizational performance. Contacting the Employee Assistance Program (EAP) Provider. Reflecting this perspective, The U.S. Office of Personnel Management (OPM) defines mental health as a state of well-being in which an individual realizes his or her own potential, can cope with the normal stresses of life, works productively, and is able to make a contribution to his or her community. Host information sessions where EAP services can be explained and highlighted. The agency should make every effort to provide advance notice to the employee who disclosed information about the fact that the information will be disclosed, with whom it will be disclosed, and why. Background. TTY (for people with hearing impairments): 1-800-567-5803, Employee and Organization Assistance Program (EOAP - internal provider). As a result, Federal agencies can have one of four different EAP models: Internal, External, Hybrid, and Consortium. * For HRB Workplace Services and Departmental Oversight Branch employees: * For Miramichi and Shediac, NB employees: Health Canada VAC Assistance Service (EAS) Other employees experience ongoing challenges related to depression and other mental illnesses. Public Laws 96-180 and 96-181 authorize your agency to extend counseling services, to the extent feasible, to family members of employees who have alcohol and drug problems, and to employees with family members who have a substance use disorder. "Hayat" program is based on following main points: It will also help hire additional staff to better serve First Nations communities and connect individuals to other government programs. More recently, EAPs in Federal agencies have continued to expand their services and sustain their essential role. The Employee Health Services Handbook's Chapter on Administering Employee Assistance Programs, written in collaboration with the Department of Heatlh & Human Services, offers policy guidance to assist agency management and program administrators in implementing successful Employee Assistance Programs. Self-employment assistance programs help unemployed workers start their own small businesses. This can only increase the chances that employees will show up to work every day able to focus and ready to be productive. To support that aim, it's important to evaluate the benefits, costs, and online reviews or word-of-mouth feedback for any EAP before you choose one. MGH IHP Student Assistance Program Brochure. Services include counseling and support services for: There are a number of ways agencies can effectively partner with EAP personnel to support employees' mental wellness: An essential role of Federal Work-Life and EAP Coordinators involves reducing the stigma associated with seeking support around mental wellness. Those same regulations prohibit the implicit or negative disclosure of information and, as such, agency EAPs may not release any information without a signed consent, no matter what the nature of the problem is. The Department of Health and Human Services' (HHS) Federal Occupational Health (FOH)  provides professional consultation and technical assistance to agencies in the development and oversight of EAP programs and delivers comprehensive EAP services to agencies through interagency agreements. My problem is that I am a single parent, my bills are mounting, and I need financial counseling. A statement of policy setting forth the agency's expectations regarding drug use and the action to be anticipated in response to identified drug use; Employee Assistance Programs emphasizing high level direction, education, counseling, referral to rehabilitation, and coordination with available community resources; Supervisory training to assist in identifying and addressing illegal drug use by agency employees; Provision for self-referrals as well as supervisory referrals to treatment with maximum respect for individual confidentiality consistent with safety and security issues; and. Health Canada Employee Assistance Program (EAS) Below are links to the memorandum and fact sheets. In case of … Food Assistance. My performance is quite good, and I've received a number of awards. Toll-free: 1-800-268-7708 SAMHSA compiles the Semi-Annual Report on Drug Testing. Executive Order 12564 (Drug-Free Federal Workplace, 1986) established a condition of employment for all Federal employees to refrain from using illegal drugs on or off-duty. 84, as amended and transferred to Sec. You can also contact Jodi Hallstrom, EAP & WorkLife4You manager at eap@usda.gov. The use of illegal drugs by Federal employees, whether on or off the job, cannot be tolerated. EAP Brochure in Spanish. They can strike anyone, anytime, and anywhere. EAP services are free, voluntary, and confidential. TTY (for people with hearing impairments): 1-800-567-5803, Canada Revenue Agency Employee Assistance Program Additionally, if you are using assistive technology and would like to be notified of items via alert boxes, please, This website uses features which update page content based on user actions. TTY (for people with hearing impairments): 1-800-567-5803, For civilians: 2(b)(16)(a) of Public Law 96-24 (42 U.S.C. The FLTCIP knows that many families are struggling right now trying to balance work … As a result, despite the well-documented negative … NOTE: If your department or agency is not listed, contact your manager or your organization’s Human Resources team for EAP information. Public Law 79-658 authorizes the head of agency to establish health services programs for employees, also forms the basis for expanding counseling programs from those dealing solely with a substance use disorder to broad range programs which provide counseling for other personal problems, e.g. One of these is the White House Office of National Drug Control Policy. While the Top Federal Benefit Programs may represent the meat-and-potatoes from the buffet of federal assistance programs offered by the U.S. government, there are many more benefit programs that fill out the menu from soup to desert. EAP Brochure. Counseling programs for Federal civilian employees who have substance abuse problems are required by: Public Law 99-570 (5 U.S.C. Educate employees on mental health benefits available through the Federal Employee Health Benefits Program. Federal Work-Life Coordinators, EAP Administers, and employees are encouraged to utilize these materials when addressing issues regarding mental health. Following are the most frequently asked questions about the confidentiality of EAP records. Guide to Administering Employee Assistance Programs, EAP Legislation, Regulations, and Executive Orders, Federal EAPs: Guiding Principles, Frameworks, & Definitions, Alcoholism in the Workplace: A Handbook for Supervisors, Executive Order 12564 (Drug-Free Federal Workplace, 1986), Model Plan for a Comprehensive Drug-free Workplace Program, White House Office of National Drug Control Policy, How Illicit Drug Use Affects Business and the Economy, Guide for Agency-Specific Domestic Violence, Sexual Assault, and Stalking Policies, Domestic Violence, Sexual Assault, and Stalking Resource List, Responding to Domestic Violence: Where Federal Employees Can Find Help, Federal Workplace Conversations about Mental Health Memorandum, useful guides for professionals and the general public, The National Institute of Mental Health (external link). I have a problem with drugs. In pursuit of this effort, the Office of Personnel Management in collaboration with the U.S. Department of Health & Human Services developed "Alcoholism in the Workplace: A Handbook for Supervisors" to foster a better awareness in supervisors, managers, and human resource personnel of issues surrounding alcohol abuse, especially as it relates to the Federal workforce. In terms of the Drug-Free Federal Workplace Program, SAMHSA is responsible for enforcing the Mandatory Guidelines on Drug Testing and coordinating the review of agency drug plans under E.O. You can find contact information for your EAP administrator through our Agency POC Contact Tool. Federal Authority for Government Human Resources provide moral support to all employees of the federal government, the launch of the "Hayat" program aims to reduce the consequences that may result from the exceptional circumstances that the world is going through, and the pressures, challenges that may affect the mental and social life. Can I be forced to sign a release of information regarding my involvement in the EAP? Trainee Assistance Program . 7901, Public Law 79-658 enables each agency to establish a health service program to promote and maintain the physical and mental fitness of employees. Federal departments and agencies in the core public administration are required to make available to employees a confidential Employee Assistance Program (EAP). In the development and implementation of EAPs, OPM works closely with the Department of Health and Human Services. DOI's Employee Assistance Program (EAP) offers professional, confidential counseling and consultation that can help you resolve these issues. TTY (for people with hearing impairments): 1-877-338-0275, Global Affairs Canada (GAC) Employee Assistance Program (internal provider). ), Violence prevention and crisis management, Special and auxiliary services (such as work-life, drug-free workplace training, outplacement services, disability management, etc. Regardless of the level of mental wellness, the EAP can assist, support, and encourage employees to invest in their own mental well-being. Not sure which number to call? All employees need support around better managing daily responsibilities and life events, Whether support is needed around stress management, fatigue, substance use disorders, dealing with a traumatic life event, or any other issue that impacts one’s mental wellness, EAPs are there to provide assistance, People who deal with ongoing mental illnesses, such as persistent depression or anxiety make important contributions to our families and our communities, People with mental illnesses recover, often by working with mental health professionals and by using medications, self-help strategies, and community supports, Stigma and fear of discrimination are key barriers that keep many people from seeking support. Toll-free: 1-800-268-7708 OPM and U.S. Department of Health & Human Service’s Substance Abuse and Mental Health Services Administration issued a memorandum to Heads of Executive Departments and Agencies to encourage agency leaders to build and maintain support work environments. The Federal EAPs: Guiding Principles, Frameworks, and Definitions is the product of the 2008 Federal Employee Assistance Program Summit. Federal Occupational Health (FOH) is the EAP provider for all FSA, RMA, and FAS employees (except overseas). You can make a difference in the way people see maximizing mental wellness if you: For more information, we encourage you to review the Department of Health & Human Services' Substance Abuse and Mental Health Services Administration's Developing a Stigma Reduction Initiative. In particular, SAMHSA has developed a Model Plan for a Comprehensive Drug-free Workplace Program which may be helpful to agencies as they implement and improve their programs. Most agencies have issued internal policy about their EAPs which assures that no matter what an employee's problem is, it will remain confidential. Toll-free: 1-844-880-9142 Toll-free: 1-800-268-7708 For enquiries, contact us. Information about your discussions with the EAP cannot be disclosed without your permission. Top Each Federal Executive Branch agency has an Employee Assistance Program (EAP). Since 1986, the Federal government has mandated a comprehensive drug-free workplace program for all Federal Executive Branch workers. Food Stamps (SNAP Food Benefits) The Supplemental Nutrition Assistance Program (SNAP) is a federal nutrition program. An EAP provides free short-term counselling for personal or work-related problems as well as crisis counselling. Under 42 CFR Part 2, any instances of suspected child abuse and neglect must be reported to appropriate State or local authorities. Emphasize that EAP services cover a broad range of needs that can improve mental wellness for most employees. §290dd-1). TTY (for people with hearing impairments): 1-800-567-5803. The Substance Abuse and Mental Health Administration has developed several FREE, useful guides for professionals and the general public. Employee Assistance Program. Toll-free: 1-800-268-7708 Sec. The National Institute of Occupational Safety & Health's Stress at Work (external link) website offers knowledge about the causes of stress at work and outlines steps that can be taken to prevent job stress. EAPs have a long history in the United States, tracing back to the 1940s. A searchable database of agency work/life contacts is available at: http://apps.opm.gov/CCLContact/index. Canada Border Services Agency (CBSA) Employee Assistance Program  (available from the CBSA internal network only) I'm afraid that if I go to the EAP for help, my supervisor will find out the truth and then my career will be over. TTY (for people with hearing impairments): 1-800-567-5803. Publicizing the EAP through internal memos, newsletters, posters, etc. To the extent permitted by law, except when maintaining confidentiality could compromise the security of the workplace or compromise an ongoing criminal investigation, it is important to maintain the confidentiality of an employee who discloses information. If there are regulations that guarantee confidentiality for persons who misuse drugs or alcohol, what about those of us with other types of problems? If you do not have access to the GAC intranet, contact Daniel Campeau at 613-617-6873 or by email at daniel.campeau@international.gc.ca for more information. I am a supervisor, and I am interested in talking to one of our agency's EAP counselors. Toll-free: 1-800-268-7708 More than 80 federal departments and agencies receive their EAP services through Health Canada while other organizations provide this service internally or purchase it from the private sector. When information provided by a victim must be disclosed within and/or external to an agency (such as due to security reasons), an agency should limit the breadth and content of such disclosure to information reasonably necessary to protect the safety of the disclosing employee and others and to comply with the law. Safeguard confidentiality of employee health information. This comprehensive approach includes the following five components: Another agency is the Substance Abuse and Mental Health Services Administration (SAMSHA) which is a part of the Department of Health and Human Services. The memo stated that despite considerable progress made since the initial passage of the Violence Against Women Act of 1994, domestic violence remains a significant problem in our society. Employee Assistance Program The DEA Employee Assistance Program (EAP) is a free, confidential service providing DEA Employees and their family members with mental health consultation, preventive education, brief counseling, crisis intervention, traumatic incident response, and referral to community resources to deal with problems in their work and personal lives. The Federal Employee Education and Assistance Fund (FEEA) is the only independent, nonprofit 501c3 organization devoted solely to providing emergency financial assistance and scholarships to our dedicated civilian federal and postal public servants and their families. At one time or another, each of us may face problems or concerns related to areas such as mental health, financial and/or legal matters, alcohol or drug abuse, work-related stressors, marriage/family and caregiving issues, illnesses, accidents, and relationships. 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